Vendor Terms

Welcome to Karmel Reach! These Vendor Terms and Conditions ("Terms") govern your participation as a vendor, partner, or service provider on our platform (https://karmelreach.com ). By registering or providing services through Karmel Reach, you agree to comply with and be bound by these Terms. 1. Acceptance of Terms By registering as a vendor or using our platform for services, you agree to these Terms and our Privacy Policy. If you do not agree, you must stop using the platform immediately. 2. Eligibility Vendors must be at least 18 years old and legally authorized to operate in their respective region. By registering, you confirm that you meet this requirement. 3. Vendor Services Provided Vendors on Karmel Reach may provide services related to WhatsApp marketing and automation, including but not limited to: Campaign management Bulk messaging services Chat automation setup Custom integration services The scope of vendor services is subject to change without prior notice. 4. Vendor Responsibilities As a vendor on Karmel Reach, you agree to: Provide accurate and complete information during registration. Deliver services in a timely and professional manner. Comply with applicable laws and regulations. Ensure services provided are lawful and do not cause harm to users or the platform. Maintain the confidentiality of any data accessed through Karmel Reach. 5. Vendor Account Security You are responsible for maintaining the confidentiality of your vendor account credentials. Karmel Reach will not be liable for any loss resulting from unauthorized access to your account. 6. Payments and Refunds Vendors agree to the payment terms specified in service agreements. All fees for services rendered are non-refundable unless expressly stated otherwise in the agreement. 7. Intellectual Property All content, designs, software, and trademarks on the Karmel Reach platform are the property of Karmel Infotech Pvt Ltd or its licensors. Unauthorized use is prohibited. Vendors retain ownership of their proprietary materials but grant Karmel Reach a license to display and promote such materials as part of service listings. 8. Privacy Vendors must comply with Karmel Reach’s Privacy Policy when processing any customer data. For details on data collection and usage, please review our Privacy Policy. 9. Limitation of Liability Karmel Reach is not liable for any indirect, incidental, or consequential damages arising from the use of the platform or services provided by vendors. 10. Termination Karmel Reach reserves the right to suspend or terminate vendor accounts at its discretion, without prior notice, for violations of these Terms or harmful conduct. 11. Governing Law These Terms are governed by and construed in accordance with the laws of India. 12. Changes to Terms We may update these Vendor Terms from time to time. The latest version will always be available on our website. 13. Contact Us For questions about these Vendor Terms, please contact us: 📧 Email: support@karmelreach.com 🌐 Website: https://karmelreach.com