Welcome to Karmel Reach (https://karmelreach.com ) — your trusted WhatsApp marketing and automation platform. This document contains both our Terms of Service and Privacy Policy to help you understand how we operate, protect your information, and maintain a safe platform.
By using our website or services, you agree to comply with these Terms and our Privacy Policy.
Part 1 — Terms of Service
1. Acceptance of Terms
By accessing or using Karmel Reach, you agree to these Terms and our Privacy Policy. If you do not agree, you must stop using our platform immediately.
2. Eligibility
You must be at least 18 years old to use Karmel Reach. By accessing the platform, you confirm you meet this requirement.
3. Services Provided
Karmel Reach offers WhatsApp marketing and automation tools, including:
Bulk messaging
Chat automation
Personalized marketing campaigns
Campaign analytics and reporting
Services may change without prior notice.
4. User Responsibilities
You agree to:
Provide accurate registration information.
Use Karmel Reach in compliance with laws and regulations.
Avoid harmful or unauthorized activities such as spamming or fraud.
5. Account Security
You are responsible for securing your account credentials. We are not liable for losses caused by unauthorized access to your account.
6. Payment and Refunds
Fees for services are payable as per the selected plan. Payments are non-refundable unless specified otherwise.
7. Intellectual Property
All content on Karmel Reach is owned by Karmel Infotech Pvt Ltd or its licensors. Unauthorized use is prohibited.
8. Limitation of Liability
Karmel Reach is not liable for indirect, incidental, or consequential damages arising from service use.
9. Termination
We may suspend or terminate your access for violation of Terms or harmful activities, without prior notice.
10. Governing Law
These Terms are governed by the laws of India.
11. Changes to Terms
Updates to Terms will be posted here. The latest version is effective immediately.
12. Contact Us
📧 Email: support@karmelreach.com
🌐 Website: https://karmelreach.com
Part 2 — Privacy Policy
1. Information We Collect
Personal Information: Name, email, phone number, payment details.
Non-Personal Information: Browser type, IP address, device details, usage data.
Cookies: Used for site optimization, analytics, and personalized content.
2. How We Use Your Information
We use your data to:
Provide and improve services.
Process transactions.
Send updates, offers, and promotions.
Ensure account security.
Analyze traffic for optimization.
3. Data Sharing
We do not sell your data. We share information only with:
Trusted service providers.
Legal authorities when required.
Successor entities in case of business transfer.
4. Data Security
We use encryption, firewalls, and secure protocols to protect your data. However, no online transmission is 100% secure.
5. Data Retention
We store data only as long as necessary for service delivery and compliance with laws.
6. Your Rights
You can:
Access and correct your data.
Request deletion of your data.
Opt-out of marketing communications.
7. Children’s Privacy
Our services are not for users under 18.
8. Changes to Privacy Policy
We may update this Privacy Policy; changes will be posted here with an updated date.
9. Contact Us
📧 Email: support@karmelreach.com
🌐 Website: https://karmelreach.com